fbpx

Building a protitable ethical brand.

CASE STUDY
1. The Mission

Will Buy Any Stock specialises in re-homing or disposing of unwanted stock. As part of Tap Europe (the largest excess stock buying conglomerate in Europe), maintaining their position as award-winning market leaders and increasing their impact were two important pillars of our project. We also needed to highlight their commitment to sustainability, a key value at the heart of the brand.

2. The Outcome

We partnered up with the WEEE directive to develop a sister brand dedicated to the further development of their environmentally conscious abilities across the board. In addition, it supports their mission to reduce the negative effects of incorrect disposal or wasted stock.

3. The Impact

Nexus Creative helped WBAS with its brand strategy, visual identity, and curation of a complete online digital experience. With a user-centric approach at the heart of every decision in our process, we were able to create a website with a conversion rate over 7x higher than all of their sister brands offering similar services.

VIEW LIVE SITE

The workshop.

A crucial first step in our process is our Discovery workshop. This is where we uncover deep insights about the customer demographic, as well as project-specific goals and benchmarks.

Brainstorming.

At Nexus Creative, we love a good mind map. Though this is just one of our many idea-generating strategies. In this phase, we map out any key attributes or symbols that represent or associate with the brand.

The logomark.

Utilising the golden ratio, we crafted a unique and scalable logo mark to represent some of the key attributes we unearthed during the Discovery workshop: the infinity symbol (re-homing & recycling), leaves (environment), and boxes (stock).

Colour palette.

With a home-run approval on the logomark, we generated a colour palette that illustrates the stylish side of tech and ethical green thinking.

Developing the UX.

We integrated a chat widget to enable users to directly contact customer support with any questions they have, which also typically leads to a 20% increase in conversion rates on average. We also created jump links on the services pages to help users easily navigate the site and find exactly what they are searching for. Remember: people scan websites, they don’t read them!

We integrated a chat widget to enable users to directly contact customer support with any questions they have, which also typically leads to a 20% increase in conversion rates on average. We also created jump links on the services pages to help users easily navigate the site and find exactly what they are searching for. Remember: people scan websites, they don’t read them!

The website design.

With the user flows and wireframes laid out, it was time to kick off the design phase. During the Discovery workshop, we concluded that a corporate, clean look and feel would best match the brand’s aesthetic - and that’s exactly what we implemented across the website!

Webflow development.

After some swift tweaks to the website content, we got the greenlight to move on to the Webflow development. We created a CMS (content management system) for the blogs and team members, providing the marketing team with a quick and easy solution for keeping the website content up to date. Additionally, we added multilingual functionality for global relevance, seeing as they are currently operating in 73 countries.

The results.

The launch of the new brand couldn't have gone any better, from the get-go there were obvious improvements across the board. The below figures are in comparison to their sister brand offering similar services.
x
CONVERSION RATE
-
%
COST PER LEAD
x
Shorter sales cycle

What did you find most impressive or unique about Nexus Creative?

“Their ability to transform a company. Their eye for efficiency and deep understanding of how a successful business should run were all impressive. The fact we are situated within a niche industry that can be complex, the company took time to understand exactly who we are and what we need.”

Jessica Croft
Jessica Croft
Marketing

The Website

VIEW LIVE SITE
VIEW LIVE SITE
START YOUR PROJECT

Have a project? Let's talk about it

Contact
Nexus Creative - Logo in Black
Join us

We’re always looking for new talented freelancers to join our network. 

JOIN THE NEXUS

Connect